| 898 |
thanut |
IT |
Create one introducer code |
Low |
Create one introducer code |
2026-05-13 |
2026-05-13 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-13
Notes: Handled by helpdesk |
Resolved
|
| 897 |
thanut |
IT |
Printer error |
Low |
Printer error |
2026-05-13 |
2026-05-13 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-13
Notes: Handled by helpdesk |
Resolved
|
| 896 |
visal |
Sales |
Network cable issue |
Low |
Internet Issue |
2026-05-13 |
2026-05-13 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-13
Notes: Handled by helpdesk |
Resolved
|
| 895 |
thanut |
IT |
Cannot change number on telegram |
Low |
Cannot change number on telegram |
2026-05-13 |
2026-05-13 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-13
Notes: Handled by helpdesk |
Resolved
|
| 894 |
thanut |
IT |
Cannot copy and type text on core system |
Low |
Cannot copy and type text on core system |
2026-05-13 |
2026-05-13 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-13
Notes: Handled by helpdesk |
Resolved
|
| 893 |
thanut |
IT |
Delete on location in quote in core system |
Low |
Delete on location in quote in core system |
2026-05-13 |
2026-05-13 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-13
Notes: Handled by helpdesk |
Resolved
|
| 892 |
thanut |
IT |
Network cable issue |
Low |
Network cable issue |
2026-05-13 |
2026-05-13 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-13
Notes: Handled by helpdesk |
Resolved
|
| 891 |
thanut |
IT |
Fix Inactive name on core system |
Low |
Fix Inactive name on core system |
2026-05-12 |
2026-05-13 |
Description: Minor tweaks or scheduled routine updates
Resolution Time: Within 1 day
Expected Completion Date: 2026-05-13
Notes: Usually non-urgent |
Resolved
|
| 890 |
thanut |
IT |
network cable issue |
Low |
network cable issue |
2026-05-12 |
2026-05-12 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-12
Notes: Handled by helpdesk |
Resolved
|
| 889 |
thanut |
IT |
Cannot find history record on core system |
Low |
Cannot find history record on core system |
2026-05-12 |
2026-05-13 |
Description: Minor tweaks or scheduled routine updates
Resolution Time: Within 1 day
Expected Completion Date: 2026-05-13
Notes: Usually non-urgent |
Resolved
|
| 888 |
thanut |
IT |
Cannot find policy in core system |
Low |
Cannot find policy in core system |
2026-05-12 |
2026-05-13 |
Description: Minor tweaks or scheduled routine updates
Resolution Time: Within 1 day
Expected Completion Date: 2026-05-13
Notes: Usually non-urgent |
Resolved
|
| 887 |
thanut |
IT |
Can't save membership card on core system |
Medium |
Can't save membership card on core system |
2026-05-12 |
2026-05-13 |
Description: Functional support or troubleshooting
Resolution Time: Within 1 working day
Expected Completion Date: 2026-05-13
Notes: May involve testing |
Resolved
|
| 886 |
thanut |
IT |
Cannot set default tray on printer |
Low |
Cannot set default tray on printer |
2026-05-12 |
2026-05-12 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-12
Notes: Handled by helpdesk |
Resolved
|
| 885 |
thanut |
IT |
Change default PDF |
Low |
Change default PDF |
2026-05-12 |
2026-05-12 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-12
Notes: Handled by helpdesk |
Resolved
|
| 884 |
thanut |
IT |
Setup microsoft office |
Low |
Setup microsoft office |
2026-05-12 |
2026-05-12 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-12
Notes: Handled by helpdesk |
Resolved
|
| 883 |
thanut |
IT |
Cannot preview and print on endorsement |
Low |
Cannot preview and print on endorsement |
2026-05-12 |
2026-05-12 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-12
Notes: Handled by helpdesk |
Resolved
|
| 882 |
thirngly |
Claims |
Policy |
Low |
there's no limit amount appears in policy |
2026-05-12 |
2026-05-12 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-12
Notes: Handled by helpdesk |
Resolved
|
| 881 |
thanut |
IT |
Print pdf issue on core system |
Low |
Print pdf issue on core system |
2026-05-12 |
2026-05-12 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-12
Notes: Handled by helpdesk |
Resolved
|
| 880 |
thanut |
IT |
Network issue |
Low |
Network issue |
2026-05-12 |
2026-05-12 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-12
Notes: Handled by helpdesk |
Resolved
|
| 879 |
thanut |
IT |
Delete option |
Low |
Delete option |
2026-05-12 |
2026-05-12 |
Description: Basic user guidance or how-to support
Resolution Time: Within 2 hours
Expected Completion Date: 2026-05-12
Notes: Handled by helpdesk |
Resolved
|